Privacy Policy ​​
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At Rendezvous, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our website, mobile applications, and services, including Rendezvous, Rendezvous Spark, Rendezvous LinkUp, and Rendezvous Social Events. By using our platform, you agree to the terms outlined in this Privacy Policy.
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1. Information We Collect
We collect various types of information to provide and improve our Services. The information we gather includes:
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Personal Information: When you sign up for our platform, we collect personal information such as your name, email address, phone number, date of birth, and any other information you provide during the registration process.
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Profile Information: This includes any details you choose to share on your profile, such as your interests, preferences, and other information you provide to help us match you with compatible individuals.
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Verification Information: If you undergo the Know Your Customer (KYC) process, we collect documentation such as a government-issued ID, selfies, or other identification materials to verify your identity. This information is securely stored and not shared unless necessary for verification purposes.
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Payment Information: If you subscribe to a premium membership, we collect payment details such as credit card information or third-party payment system data to process transactions. We do not store your payment details directly, but they are securely handled by third-party payment processors.
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Blockchain Data: Our platform utilizes blockchain technology to store transaction-related data, such as user activity, interactions, and rewards earned. This data is securely stored on a private blockchain for transparency and verification purposes.
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Activity Data: We collect data on your interactions with our platform, including messages, connections made, events attended, and other user interactions. This helps us improve your experience and ensure you are matched with like-minded individuals.
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Device and Usage Data: We collect information about the device you use to access our platform, including IP address, browser type, operating system, and other usage statistics.
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2. How We Use Your Information
We use the collected information for the following purposes:
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To Provide and Improve Our Services: To create and manage your account, provide you with matches and events, and ensure that the platform is functioning properly.
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To Verify Your Identity: To ensure that users are who they say they are, especially for the KYC process, which helps us maintain a safe environment.
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To Process Payments: To handle subscription payments and reward systems (coins and rewards) for members using premium memberships.
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For Personalized Experiences: To offer tailored recommendations, including potential matches, events, and content based on your interests, preferences, and interactions.
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To Communicate With You: To send service-related notices, such as updates, offers, or security-related notifications, and to respond to your inquiries.
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To Improve the Platform: To analyze usage patterns and improve the platform’s functionality, user interface, and overall experience.
3. Data Security and Blockchain
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Blockchain Integration: Rendezvous utilizes blockchain technology for enhanced security, transparency, and verification. Currently, we rely on Qila.io, a third-party service provider, to manage blockchain data. The underlying blockchain technology is based on Hyperledger, a permissioned blockchain framework. While Rendezvous ensures secure integration of blockchain for transactions and interactions, the responsibility for the underlying blockchain technology, including any data breaches or leakage, lies with Qila.io or any future third-party provider that we may choose to use.
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Data Encryption: Personal data is encrypted and stored securely within our system, while transactional and interaction data related to rendezvous, rewards, and events may be recorded on the blockchain for verification and transparency purposes.
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Data Access: Only authorized personnel at Rendezvous and our service providers have access to your encrypted personal data. We do not store personal information directly on the blockchain, but only relevant transaction data for verification purposes.
4. Sharing of Your Information
We do not sell, rent, or trade your personal data. However, we may share your data in the following circumstances:
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With Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform (such as payment processors, identity verification services, etc.). These providers are required to keep your information confidential and comply with applicable data protection laws.
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With Third-Party Integrations: If you use third-party services in conjunction with our platform, such as social media logins or external event booking tools, those third parties may collect and store your data according to their own privacy policies.
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For Legal Reasons: We may disclose your personal information if required by law, regulation, or legal process (such as a subpoena) or to protect our rights, users, and the platform's security.
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With Your Consent: We may share your information with third parties if you explicitly consent to such sharing.
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5. Third-Party Services and SLAs
Rendezvous integrates with third-party services for identity verification, payment processing, and other functionalities. These third parties may collect and store data under their own privacy policies. We are not responsible for the privacy practices of these third-party services.
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Third-Party SLAs: The performance and availability of third-party services may be governed by service level agreements (SLAs), and we will work to ensure they meet our standards for data protection and security.
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Third-Party Cookies and Tracking: Third-party services, such as analytics tools, may use cookies and tracking technologies to gather data about your usage of the platform. Please refer to our Cookie Policy for more details.
6. Your Rights and Choices
You have the following rights regarding your personal data:
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Access: You can request access to the personal data we hold about you.
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Correction: You can request corrections to any inaccurate or incomplete personal data.
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Deletion: You can request the deletion of your personal data, subject to applicable legal requirements.
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Opt-Out of Communications: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the emails we send or by contacting us directly.
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Withdrawal of Consent: If we rely on your consent to process your data, you can withdraw it at any time.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
8. International Data Transfers
As a global platform, we may transfer your data to servers located in countries outside of your own. By using the Services, you consent to the transfer of your data to countries that may have different data protection laws than your jurisdiction. We ensure that all international data transfers are done in compliance with applicable privacy laws.
9. Children’s Privacy
Rendezvous is not intended for individuals under the age of 21, and we do not knowingly collect personal data from anyone under 21. If we become aware that we have inadvertently collected data from a user under the age of 21, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our platform. The most recent version will always be available here.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@rendezvous-irl.com.